Terms & Conditions

These Terms & Conditions ("Terms") govern access to and use of the VOLTORS website, client portal, and proprietary SaaS platforms (together, the "Services"). By accessing voltors.io, engaging us for consulting services, or using any VOLTORS platform, you agree to these Terms on behalf of yourself and, where applicable, the organisation you represent.

Last updated: July 11, 2026

1. Who we are

The Services are provided by VOLTORS Technology Consulting Services, Inc. ("VOLTORS", "we", "us"), a corporation organised under the laws of the State of Delaware, United States, with operating offices in New York, San Francisco, London, Manchester, Berlin, Frankfurt, Mexico City, Bogotá, and Lima. Full office details are listed on our Contact page.

If your organisation has signed a separate Master Services Agreement (MSA) or Statement of Work (SOW) with VOLTORS, that document governs the specific engagement; these Terms apply to the website and any platform access not otherwise covered by such an agreement.

2. Description of our services

VOLTORS provides: (a) enterprise IT consulting, infrastructure architecture, and technology strategy advisory; (b) proprietary business-to-business SaaS platforms engineered and hosted by VOLTORS for client organisations; (c) cybersecurity assessment, zero-trust architecture design, and managed security services; and (d) digital transformation programs, including process re-engineering and change management.

Specific deliverables, timelines, service levels, and pricing for consulting engagements are defined per-client in a signed SOW or MSA and are not set out on this website, which is provided for general informational and lead-generation purposes.

3. Acceptable use of the site and platforms

When using voltors.io or any VOLTORS-hosted platform, you agree not to:

  • Attempt to gain unauthorised access to any system, account, or non-public area of the Services
  • Introduce malware, conduct penetration testing, or perform load/stress testing without prior written authorisation from VOLTORS
  • Scrape, reverse-engineer, or resell access to any proprietary SaaS platform outside the terms of your organisation's SOW
  • Use the contact or booking forms to submit false, misleading, or unsolicited commercial content

We may suspend or terminate access to any account or platform instance that we reasonably believe violates this section, with notice to the affected organisation where practicable.

4. Fees and payment terms

Consulting engagements are billed according to the fee schedule agreed in the applicable SOW — typically fixed-fee per phase, time-and-materials, or a recurring platform subscription fee for SaaS deliverables.

Unless otherwise agreed in writing, invoices are payable within thirty (30) days of the invoice date. Amounts not disputed in good faith within that period and remaining unpaid may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and may result in suspension of platform access until settled.

All fees are exclusive of applicable sales, VAT, withholding, or similar taxes, which are the client's responsibility unless expressly stated otherwise in the SOW.

5. Intellectual property

The VOLTORS name, logo, and all site content (text, graphics, and design) are the property of VOLTORS or its licensors and are protected by copyright and trademark law. Nothing in these Terms grants you a license to use the VOLTORS name or marks except as necessary to identify us in factual reference.

Underlying platform frameworks, code libraries, and methodologies developed by VOLTORS prior to or independent of a client engagement ("Background IP") remain the exclusive property of VOLTORS. Deliverables built specifically for a client under a signed SOW are owned as set out in that SOW; absent a specific assignment clause, VOLTORS grants the client a perpetual, non-exclusive license to use the deliverable for its internal business purposes.

Client data, content, and pre-existing materials provided to VOLTORS remain the property of the client at all times.

6. Limitation of liability

To the fullest extent permitted by applicable law, VOLTORS' total aggregate liability arising out of or relating to the Services — whether in contract, tort, or otherwise — is limited to the fees paid by the client for the specific engagement giving rise to the claim in the twelve (12) months preceding the event.

VOLTORS is not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data, except where such exclusion is not permitted by mandatory law applicable to the client's jurisdiction (for example, certain consumer-protection or data-protection statutes in the EU/UK).

Nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence, where such limitation is unlawful.

7. Governing law and jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, and any dispute not resolved informally will be submitted to the state or federal courts located in Delaware.

Where a client is based in the European Union, the United Kingdom, or another jurisdiction whose mandatory consumer-protection or data-protection law would otherwise apply, this clause does not deprive that client of the protections it is entitled to under such mandatory law.

8. Contact

Questions about these Terms can be sent to enterprise@voltors.io. General support requests go to support@voltors.io.